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What is the current version of Squash 'Em? |
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The current version of Squash 'Em
is 1.0.1615. We recommend our current users periodically check our
download page for intermediate releases. |
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Can I be notified of new updates or releases? |
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Yes. You can sign up for the Desertware Newsletter on
our Subscription page. We will send out a newsletter
whenever there is a new update, release or a new product. |
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What is a concurrent user license agreement? |
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Desertware has a concurrent user license
agreement. This means that only the number of individuals equal to the number
of licenses purchased can log into Squash 'Em at any given time. Any number
of machines can have the application loaded on it. The trial version includes
a limited one user license. |
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Do I need an SQL license? |
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MSDE does not require an SQL license.
However, MSDE does have a limitation on the total number of concurrent users accessing
the database. Squash 'Em does not keep an open connection with the database.
Our recommendation is for you the user to decide if you will have enough Squash
'Em users to warrant an SQL license. To simplify the installation of MSDE,
we have created our MSDE installer. You can get it from our
Download page. |
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Can I Import/Export Data to and from Squash 'Em? |
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An Import/Export utility is currently being worked on
and will be released in a future upgrade to Squash 'Em. If you currently have
data you need imported right away we can do the import work for you. Contact
dwsales@desertware.com to learn more. |
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What Operating Systems does Squash 'Em work on? |
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Squash 'Em supports the following operating systems:
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Windows NT 4.0
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Windows NT 5.0
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Windows 98 SE
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Windows ME
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Windows 2000 Professional
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Windows 2000 Server
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Windows XP Home
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Windows XP Professional
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Windows 2003 Server
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How can I submit a Wish, Request, Comments, Criticism or Issues to Desertware Technologies
on Squash 'Em? |
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Desertware Technologies
support page has several options for support. This page lists phone and
address information for Desertware Technologies, a link to the news group and e-mail
information. Phone support is a feature offered to users with active service
agreements. Phone support is currently restricted to Monday through Friday
Between 8:00am and 5:00pm Pacific Standard Time. |
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What is included in the trial version of Squash 'Em? |
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The trial version of Squash 'Em includes
is a fully functional version of the product with a few limitations. A user
may only enter ten new bugs, help calls, wishes, or customers. Only one person
can log into the trial version at any given time. Other than these minor details
all other functionality is in place. |
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How do I purchase more licenses or renew my service agreement? |
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Both the online order form and
the printable purchase order form have a
box you can check if you are purchasing additional licenses.
You may renew your subscriptions on the Purchase page.
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If I delete a user, then what happens to the records related to that user? |
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Nothing will happen to any existing records. Lets
say you delete John Doe. If you open a bug that John has entered you will
still see his name in the entered by list but his name will not be available for
any new bugs. |
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